Topnic Privacy Policy Statement

This statement explains Topnic's responsibilities and personal data management policies under the Personal Data (Privacy) Ordinance, referred to below as the Ordinance.

Users may be required to provide personal data while using our website functions and other related services. Topnic is committed to protecting the confidentiality and integrity of all information submitted by customers and preventing unauthorised disclosure. The information collected may include email addresses and other information provided through this website.

To provide high-quality services, Topnic may provide the relevant information to the following third parties:

• Topnic subsidiaries or associated organisations;
• Agents, contractors or other service providers that provide business-related services to Topnic;
• Media organisations, solely when handling customer complaints or enquiries;
• Persons to whom Topnic is legally required to disclose information;
• Any person who owes a duty of confidentiality to Topnic.

This website is suitable for users of all ages. However, if you are under 18 years old, please obtain consent from a parent or guardian before providing any personal data.

Under the Ordinance, you have the right to:

• Ask whether Topnic holds your personal data;
• Request access to or correction of such data.

All requests must be submitted in writing by email to: cs@topnic.com.hk .

We will complete the administrative processing within 5 working days.

If you no longer wish to receive promotional information, excluding essential Topnic communications, please log in to the Member Centre and clear the "Receive Member Messages (Email)" option under "Edit Member Information". We will stop using your personal data for direct marketing purposes free of charge.

The personal data collected by the Company will only be used for the following purposes:

• Providing the basic services of the website and application;
• Promoting products, services and charitable activities to users;
• Handling customer enquiries and complaints;
• Making disclosures required by law;
• Other purposes directly related to the matters above.

If the necessary information is not provided, Topnic may be unable to provide its complete services.

We will keep user information confidential, but where necessary, it may be transferred to the following parties for processing:

• Our subsidiaries or associated organisations;
• Any agents, contractors or service providers that assist with our business;
• Media organisations handling customer enquiries referred by the media;
• Relevant persons to whom disclosure is required by law;
• Persons who have a confidentiality agreement with Topnic.

You may request deletion of your Topnic account at any time by email or through online customer service. All personal data and login information, including information linked to Facebook and Google accounts and email addresses, will be permanently deleted.